This unit describes the skills required to lead, manage and develop individuals and teams in order to achieve organisational objectives and maintain effective working relationships.

This unit applies to those working in a management and leadership role in Defence which may include working in volatile or hostile environments.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently, with leadership responsibility towards others, while performing sophisticated tasks and maintaining personal safety and safety of others in a broad range of contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop and maintain a team

1.1

Seek, encourage, acknowledge and assess work contributions or suggestions from staff

1.2

Utilise team members’ skills to achieve work outcomes

1.3

Ensure that delegation to individuals and team members is appropriate and relevant to team objectives and goals

1.4

Develop a plan to meet individual and/or team training and development needs

1.5

Assess performance and provide regular constructive feedback on all aspects of work performance to individuals and the team

1.6

Recognise and address potential or actual conflict between team members or between self and other individuals

1.7

Identify and analyse difficulties in achieving required outcomes and develop and communicate solutions

1.8

Complete documentation and record keeping relevant to the team

2

Communicate with the team

2.1

Communicate the link between the function of the team and the organisation's goals

2.2

Provide team members with up-to-date information regarding the organisational standards and team objectives

2.3

Verify team members’ understanding of objectives and standards

3

Model leadership

3.1

Develop workgroup commitment to objectives and standards by modelling own commitment and by providing leadership

3.2

Ensure own contribution enhances the organisation's image

4

Create and maintain conditions for productive work

4.1

Use participative decision making to develop, implement and review work of the team

4.2

Demonstrate authority and promote autonomy to ensure allocated tasks are completed by team members

4.3

Recommend improvements and implement where possible

4.4

Identify or anticipate workplace hazards and manage risks to maintain safe working conditions

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

undertaking conflict resolution and negotiation

communicating with team members

demonstrating interpersonal skills

solving problems

providing constructive feedback

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

organisational policies, procedures and guidelines relevant to the team.

legislation relevant to work group activities

organisational standards and values

principles of effective team operation

applying organisational human resource management requirements

principles of leadership

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals

acceptable means of simulation assessment.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Not applicable.

General